“Jenn is a consummate pro: a quick study, talented editor, great writer, innovative editorial strategist, and one of the hardest workers I know. She’ll bring new life to any editorial operation she encounters, as she did to mine.”
“Jenn is a strategic, strong newsroom leader who understands the importance of marrying business realities with strategy while staying true to the mission and audience.”
“We brought Jenn on to help with a couple of key leadership projects, and I was impressed with her smart, strategic approach to helping us quickly align on our goals and designing a customized process to meet them. She is a creative thinker and executor who can keep both the big picture and details in mind, who is passionate about saving and growing journalism and who enjoys challenges spanning editorial, audience, revenue and innovation. She’s a natural problem solver and a trustworthy partner who knows how to get things done.”
“Jenn has built a career on steering newsrooms through important, difficult work and challenging times; from financial strife and restructures to ethical business models that keep journalism alive without compromising its integrity.”
“Jenn jumped in to help us launch a new website and content strategy for independent makers and artists, including an online store, workshops and classes. She is talented, responsive and fun to work with, both highly strategic and able to execute the work quickly and well, and contributed to our success. It’s so rare to find a leader with such a unique and broad range of skills, along with an infectious enthusiasm and passion for digital strategy. ... If you’re considering working with Jenn, don’t hesitate.”
“During my career, I have not met anyone more strategic than Jenn. Any challenge, both big and small, she is methodical in her approach in tackling the issue — from the beginning to the end. Her leadership during this disruptive time in our industry is what is needed to foster innovation and take things to the next level.”
“Jenn Kho is the most impressive and inspiring editor and mentor I’ve had the pleasure of knowing and working with in my 20-plus career in journalism.
“When my colleagues and I launched Canary Media … [Jenn] helped us hash out our organizational structure, identify our target audiences and prioritize coverage to match our target audiences. She also helped us refine our approach to audience development and engagement.”
“Jenn is a truly talented leader. … At HuffPost, Jenn revolutionized the US newsroom’s approach to audience metrics and engagement, helped diversify revenue, and launched and iterated membership programs that brought HuffPost and its readers closer than ever.”
Confidential coaching
A THOUGHT PARTNER TO HELP YOU NAVIGATE THE TOUGH STUFF AND REACH YOUR GOALS
Individual coaching that embraces your uniqueness. Let me help you build something new, troubleshoot challenges, make difficult decisions, instill change, navigate opportunities and more. Group or team coaching is also available upon request (at a discounted per-person rate).
“We brought Jenn on to help with a couple of key leadership projects, and I was impressed with her smart, strategic approach to helping us quickly align on our goals and designing a customized process to meet them. She is a creative thinker and executor who can keep both the big picture and details in mind, who is passionate about saving and growing journalism and who enjoys challenges spanning editorial, audience, revenue and innovation. She’s a natural problem solver and a trustworthy partner who knows how to get things done.”
“Jenn has built a career on steering newsrooms through important, difficult work and challenging times; from financial strife and restructures to ethical business models that keep journalism alive without compromising its integrity.”
“Jenn jumped in to help us launch a new website and content strategy for independent makers and artists, including an online store, workshops and classes. She is talented, responsive and fun to work with, both highly strategic and able to execute the work quickly and well, and contributed to our success. It’s so rare to find a leader with such a unique and broad range of skills, along with an infectious enthusiasm and passion for digital strategy. ... If you’re considering working with Jenn, don’t hesitate.”
“During my career, I have not met anyone more strategic than Jenn. Any challenge, both big and small, she is methodical in her approach in tackling the issue — from the beginning to the end. Her leadership during this disruptive time in our industry is what is needed to foster innovation and take things to the next level.”
“Jenn Kho is the most impressive and inspiring editor and mentor I’ve had the pleasure of knowing and working with in my 20-plus career in journalism.
“When my colleagues and I launched Canary Media … [Jenn] helped us hash out our organizational structure, identify our target audiences and prioritize coverage to match our target audiences. She also helped us refine our approach to audience development and engagement.”
“Jenn is a truly talented leader. … At HuffPost, Jenn revolutionized the US newsroom’s approach to audience metrics and engagement, helped diversify revenue, and launched and iterated membership programs that brought HuffPost and its readers closer than ever.”
“Jenn is a consummate pro: a quick study, talented editor, great writer, innovative editorial strategist, and one of the hardest workers I know. She’ll bring new life to any editorial operation she encounters, as she did to mine.”
“Jenn is a strategic, strong newsroom leader who understands the importance of marrying business realities with strategy while staying true to the mission and audience.”
Jennifer Kho has spent more than two decades in newsrooms as a reporter, editor and leader.
She was most recently the executive editor of the Chicago Sun-Times and interim editor-in-chief of Chicago Public Media, which also includes WBEZ and Vocalo. In that role, she brought the editorial and content staff together, creating the first integrated public radio and newspaper newsroom in the U.S.
She previously served as the managing editor and senior director of strategic innovation at HuffPost, where she led the development of new audience engagement, storytelling, and revenue models, including membership. Prior to that, as managing editor of the Guardian US, she helped to develop and execute a new U.S. editorial strategy that grew traffic and engagement while cutting costs.
She was the founding editor of Greentech Media, a past president of the Journalism & Women Symposium (JAWS) and an independent researcher on healthy news communities and solutions journalism.
Today she works with individuals and organizations – including news and content providers, tech and support organizations, funders and founders – committed to informing and improving our communities. She's the editor of the Bright Spots section of Medill's State of Local News report, and a coach for the Medill Local News Accelerator and the Institute of Nonprofit News Audience Studio.
She's also an adviser to the Bay City News Foundation, The Diversity Pledge Institute, The Pivot Fund and Canary Media; a subject matter expert for A Picture's Worth; and chair of the elections committee for JAWS.
“Jenn jumped in to help us launch a new website and content strategy for independent makers and artists, including an online store, workshops and classes. She is talented, responsive and fun to work with, both highly strategic and able to execute the work quickly and well, and contributed to our success. It’s so rare to find a leader with such a unique and broad range of skills, along with an infectious enthusiasm and passion for digital strategy. ... If you’re considering working with Jenn, don’t hesitate.”
“During my career, I have not met anyone more strategic than Jenn. Any challenge, both big and small, she is methodical in her approach in tackling the issue — from the beginning to the end. Her leadership during this disruptive time in our industry is what is needed to foster innovation and take things to the next level.”
“Jenn Kho is the most impressive and inspiring editor and mentor I’ve had the pleasure of knowing and working with in my 20-plus career in journalism.
“When my colleagues and I launched Canary Media … [Jenn] helped us hash out our organizational structure, identify our target audiences and prioritize coverage to match our target audiences. She also helped us refine our approach to audience development and engagement.”
“Jenn is a truly talented leader. … At HuffPost, Jenn revolutionized the US newsroom’s approach to audience metrics and engagement, helped diversify revenue, and launched and iterated membership programs that brought HuffPost and its readers closer than ever.”
“Jenn is a consummate pro: a quick study, talented editor, great writer, innovative editorial strategist, and one of the hardest workers I know. She’ll bring new life to any editorial operation she encounters, as she did to mine.”
“Jenn is a strategic, strong newsroom leader who understands the importance of marrying business realities with strategy while staying true to the mission and audience.”
“We brought Jenn on to help with a couple of key leadership projects, and I was impressed with her smart, strategic approach to helping us quickly align on our goals and designing a customized process to meet them. She is a creative thinker and executor who can keep both the big picture and details in mind, who is passionate about saving and growing journalism and who enjoys challenges spanning editorial, audience, revenue and innovation. She’s a natural problem solver and a trustworthy partner who knows how to get things done.”
“Jenn has built a career on steering newsrooms through important, difficult work and challenging times; from financial strife and restructures to ethical business models that keep journalism alive without compromising its integrity.”
Bringing Readers Back: Real-World Tactics for Combating News Fatigue
Back by popular demand, this ONA presentation offers tactics and strategies to make newsroom offerings more friendly and relatable, with case studies on addressing news avoidance in an era of unending content.
What happened when the Chicago Sun-Times freed the news
Why we dropped our paywall
Audience engagement is a diversity strategy
The true cost of a job search
Hiring for the future
Lessons from newsrooms building member-driven journalism
Field notes on trustworthy, sustainable journalism.
Essays, research, and what I'm learning — roughly weekly. No noise, unsubscribe anytime.
Tell me what you want to build or change.
Get started with a free consultation. Schedule a meeting and bring me the messy version of your issue or opportunity.
Let’s talk!
Consulting for organizations, teams and collaboratives, or confidential one-on-one coaching for individual leaders and founders — we’ll figure out the right fit together on the call.
Book a free intro call →Prefer email? jenn@kholab.org
